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 Accountancy System Configuration, Implementation and Customisation
 Business Transaction Processing   HR and Payroll

Accountancy System Configuration, Implementation and Customisation
HBPO has expertise in multimedia call centre operations, where we can manage the installation, configuration, customisation and integration of accountancy, procurement and customer management solutions. This ranges from SME accountancy packages (such as Sage) to full ERP systems, such as Oracle financials, JD Edwards, Peoplesoft, SAP or Siebel.

Key Benefits
1. Reduce the running costs of your back office function by at least 25%.
2. Have a flexible workforce and eliminate the issues associated with recruiting and retaining staff.
3. Concentrate your efforts on expanding your market share

Read more about benefits of outsourcing your business processes.

We have completed many major projects including:
•  Configuration and custom build of small to large Accountancy Systems
•  Approval management system for procurement of goods and services
•  Employee expenses management systems and disbursements
•  Multi currency and GAAP reporting
•  Development of supplier payment system
•  Support and management of ERP Systems
•  Integration of accounts receivable with multimedia call centre operations
•  Conversion of systems in European Monetary Union to Euro
•  Compliance testing of systems for Y2K bug 

We would be happy to provide case studies, on request.

Business Transaction Processing
HarrisBPO transaction processing is relevant to companies with a turnover of £20m to £500m who use an Enterprise Resource Planning application such as Oracle financials, JD Edwards, Peoplesoft, SAP or Siebel. 

Many back-office business processes can be outsourced for increased efficiency and cost-effectiveness.
1. Procurement - we have created a web-based shopping system that allows employees to create, manage and track their own order. We retain system controls to ensure that policies and preferred pricing agreements are reflected in every transaction.
2. Vendor management, including master file set up and maintenance.
3. Invoice processing, including front end mailroom capabilities and back end transaction processing.
4. Payment processing, including document processing, printing of cheques and mailing.
5. Sales Order - order taking, new customer processing, pricing, quotations, discounts, back order processing, repeat billing and contract billing.
6. Credit analysis, including management of credit applications, integration with credit reporting agencies, co-ordination of credit status and generation of acceptance and denial letters.
7. Billing, including preparation and mailing of invoices, interfacing of billing status and handling of customer inquiries.
8. Cash application, including receipt, reconciliation and application of cash and credit card payments as well as chargebacks. 

HR and Payroll
HR and Payroll are essential business processes that can be outsourced for maximum cost-effectiveness. HarrisBPO can handle all aspects of these processes including:

  • Resume processing - shortlisting of candidates, interview fixing via mail, telephone and email, confirmation and follow-up contact.
  • Payroll processing - managing rules-based direct compensation from salaries to company cars, with integration to HR. 

The above offering includes:

  • Creating new employees
  • Standard work rates
  • Bonuses, commissions and overtime
  • SMP and SSP
  • Working time directive issues
  • Working Family Tax Credits
  • Court Orders
  • Student loan repayment schemes
  • Pension deductions
  • Producing payslips
  • Standard reports
  • Making payment files using BACS
  • Paying Inland Revenue
  • Producing P45s
  • Year end and statutory tax reporting
  • P14s
  • P60s
  • P35s
  • P11D completion 

We can also handle the process for billing based on Time & Expenses Reimbursement as per your organisation's policy and rules. This includes front end data entry or scanning of T&E reports, as well as supporting receipts with subsequent reimbursements or direct payments to the charge card issuer.

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